Q1 Do you offer OEM/ODM custom services for power products?
Yes, absolutely. Both OEM (branding, logo, packaging customization) and ODM (product design and development based on specifications or samples) services are fully supported.
Q2 What standard voltage options can you supply, and can they be customized?
Standard voltage offerings include 12V, 24V, 36V, 48V, 60V, 68V, and 110V depending on the model. Customized voltage configurations are available upon request.
Q3 Can I request sample orders for testing?
Yes, sample orders are welcome to test the build and performance quality. Mixed sample combinations are also accepted.
Q4 What is the minimum order quantity (MOQ) for samples and bulk orders?
The minimum order requirement is kept low to facilitate evaluation. For initial sample evaluations, quantities starting from 30 pieces are available.
Q5 What shipping options and delivery timelines are available?
Shipments are handled through reliable global logistics partners. Dedicated shipping routes can be arranged depending on your region to offer cost-effective and secure transport. Detailed delivery timelines will be provided upon product inquiry.
Q6 Do your products come with a warranty?
Yes, all products are covered under warranty. The specific warranty period varies depending on the specific item and model.