Q1: Do you offer OEM/ODM custom services for power products?
Yes, absolutely. We offer both OEM (your brand, logo, packaging) and ODM (design/development based on your ideas or samples). We have extensive experience working with industry leaders to bring quality and reliability to your projects.
Q2: What voltage options can you supply? Can you customize voltage?
We offer standard voltages including 12V, 24V, 36V, 48V, 60V, 68V, and 110V depending on the specific item. Customization is available based on your requirements.
Q3: Can I get a sample order for quality testing?
Yes, sample orders are welcome. Mixed samples are acceptable. We utilize overseas warehouses to ensure you receive samples as quickly as possible.
Q4: What is your minimum order quantity (MOQ)?
Our MOQ is low. For sample checking and initial testing, 30 pieces are available.
Q5: What are your shipping methods and delivery times?
We work with reliable logistics partners globally. Our team recommends dedicated shipping routes for better service and competitive pricing based on your country.
Q6: How do you handle product warranties and defects?
We offer a full warranty on all products. For small quantities of defects, we replace them in your next order. For batch issues, we repair and resend or provide a credit/replacement solution.